No heat right now

If the boiler quit and the house is getting cold, call. If you can't talk, send the form and mark "Yes, no heat right now" so it gets looked at first. Same-day and after-hours help depend on technician availability and aren't guaranteed.

Call (314) 260-1210 Request a call back

Signs to watch for

The boiler won't start at all
It runs, but the radiators stay cold
The sight glass is empty or the low-water light is on
A breaker or the boiler's service switch keeps tripping
Pipes in an unheated part of the building are at risk of freezing

What the visit usually involves

A call back to ask what the boiler is doing
Simple safe checks you can do while you wait (thermostat, service switch, breaker)
A technician visit to find and fix the cause, if one is available
A temporary fix to get heat back if parts need to be ordered

Every system and every technician is different. The technician you're connected with will explain their own process and price before any work starts.

Have this ready when you call

Your address or ZIP and the best number to reach you
Steam or hot water, if you know
What you see: lights, error codes, the water level in the sight glass
Whether anyone in the home is elderly, very young, or medically vulnerable

Questions

I smell gas. What should I do?

Leave the building right away and call your gas utility's emergency line or 911 from outside. Don't flip switches or try to relight anything. This site can't help with a gas leak.

The sight glass on my steam boiler is empty. Should I add water?

Don't add cold water to a hot steam boiler. Turn the boiler off and let it cool, then call. A steam technician can check the low-water cutoff and find out why the water is low.

Need help with no-heat emergency?

Call now and get connected with a local technician.

(314) 260-1210

Fastest: call

Talk to someone about your heat

(314) 260-1210 Tap to call

Can't talk right now? Send the form and a local boiler technician can call you back.

Free to request, no obligation
Your info goes only to the technician handling your request
A photo of the boiler helps: you can text it after the call

Name *

Phone *

Address or ZIP

Steam or hot water?

No heat right now?

What do you need?

What's going on?

I agree that STL Steam Heat may share my request with an independent local heating technician, who may call or text me about it. See the privacy notice.

STL Steam Heat is a referral service operated by Thurr Solutions, not a heating contractor. Same-day help isn't guaranteed. Smell gas? Leave and call your gas utility or 911.